Chivo Wallet and Bitcoin in El Salvador: What Really Happened and Why It Changed

December 20, 2025

El Salvador made history in September 2021 when it became the first country in the world to make Bitcoin legal tender. At the center of that move was the Chivo wallet - a government-backed app meant to let every Salvadoran send, receive, and spend Bitcoin with zero fees. The idea was simple: cut out expensive remittance middlemen, bring the unbanked into the financial system, and put digital money in the hands of everyday people. But behind the headlines, things got messy - fast.

Why Chivo Was Built

El Salvador’s economy runs on money sent home from abroad. Remittances make up nearly 20% of the country’s GDP. Before Chivo, families relied on Western Union and MoneyGram, where sending $200 could cost $15 or more. For people living paycheck to paycheck, that’s a huge hit. The government claimed Chivo would fix this. No fees. No middlemen. Just Bitcoin, instantly, on your phone.

The Chivo wallet wasn’t just a tool - it was a promise. When you downloaded it, the government deposited $30 in Bitcoin into your account. That got people’s attention. By the end of 2021, nearly half the population had installed the app. But downloads aren’t usage. And usage is what matters.

How Chivo Was Supposed to Work

Chivo was built to handle two currencies: Bitcoin and the U.S. dollar. Every transaction in Bitcoin was free. Converting Bitcoin to dollars (or vice versa) happened automatically at the point of sale, so merchants didn’t have to worry about price swings. The government partnered with AlphaPoint, a U.S.-based blockchain tech firm with experience in exchange infrastructure, to build the backend.

It looked good on paper:

  • Zero fees for Bitcoin transfers
  • Instant settlement
  • Government-backed security
  • Integration with ATMs and point-of-sale systems
The goal was to make Bitcoin as easy to use as cash. You could pay for a coffee, send money to family in the U.S., or top up your phone - all with one app.

The Problems Started Immediately

Within days, the system started breaking. Users couldn’t log in. Transactions failed. Some people received the $30 bonus - then lost it when the app crashed. Others found their accounts hacked. Identity theft cases spiked. The government had promised a seamless experience, but the infrastructure couldn’t handle the load.

Technical issues weren’t the only problem. Bitcoin’s price was volatile. In June 2021, it hit $69,000. By December, it was under $40,000. By early 2022, it dropped to $16,000. People who got $30 in Bitcoin saw their bonus shrink to $7. That didn’t feel like a gift - it felt like a risk they never asked to take.

Then there was the learning curve. Many Salvadorans had never used a smartphone properly, let alone a crypto wallet. The government ran training sessions in towns and schools, but it wasn’t enough. One farmer in San Miguel told a reporter: “I don’t understand how Bitcoin works. I just know I lost money when I tried to use it.”

A confused farmer stares at a crashing Bitcoin price chart on his malfunctioning Chivo Wallet app.

Adoption Wasn’t What They Thought

By 2024, surveys showed that 8 out of 10 Salvadorans weren’t using Bitcoin regularly. Most kept the Chivo app installed - but only because they’d gotten the $30. Once that was gone, they stopped using it. The app became a digital ghost town.

The few who used it consistently were mostly people sending money across borders. A mother in New York sending $100 to her sister in Usulután saved $12 in fees. That mattered. But for most people, daily life didn’t change. They still paid in dollars. Still used cash. Still went to the bank.

The government’s own data showed something surprising: Chivo’s daily active users peaked at 2.5 million - then dropped to under 800,000 within a year. That’s less than 15% of the population using it regularly. For a national rollout, that’s a failure.

The IMF Step In

By 2023, El Salvador’s economy was under strain. Inflation was rising. The government was spending billions trying to prop up Bitcoin’s value by buying more coins. The International Monetary Fund (IMF) stepped in with a $1.4 billion aid package - but with a condition: stop treating Bitcoin as legal tender.

The IMF argued that Bitcoin’s volatility posed a systemic risk. If the government held $200 million in Bitcoin and its price crashed 30%, the country’s finances would be thrown into chaos. They didn’t want to be responsible for a national financial crisis.

In January 2025, the government officially removed Bitcoin’s legal tender status. Chivo was no longer required to support Bitcoin transactions for public services. It wasn’t banned - but it was no longer the law.

What Happened to Chivo After January 2025

Chivo didn’t disappear. The government kept it running - but changed its role. Now, it’s a private fintech app, not a state mandate. The $30 bonus is gone. The automatic Bitcoin-to-dollar conversion still works, but only if users choose it. Merchants can still accept Bitcoin - but they’re no longer forced to.

The government still holds a Strategic Bitcoin Reserve of over 6,100 coins, worth around $500 million. They’re not selling. They’re holding - betting Bitcoin will rise again.

El Salvador still hosts crypto conferences. The Digital Assets Issuance Act of 2023 created the National Commission of Digital Assets (CNAD), which now regulates private crypto businesses. The door is still open - just not wide open anymore.

A lonely Chivo ATM glows dimly on a quiet Salvadoran street as people pay with cash nearby.

What We Learned

El Salvador’s Bitcoin experiment didn’t fail because people didn’t want digital money. It failed because the government tried to force adoption without fixing the basics.

- Volatility kills trust. You can’t run a national economy on an asset that drops 50% in six months.

- Technology isn’t enough. Even the best app won’t work if people don’t understand it.

- Forced adoption backfires. People didn’t reject Bitcoin - they rejected being told what to do with their money.

- Infrastructure matters. The Chivo app crashed under pressure. That’s not a bug - it’s a design flaw.

The real win? It proved that a small country can lead a global financial experiment. It showed that remittance costs can be slashed. It inspired other nations to explore CBDCs (central bank digital currencies) - but carefully.

Today, Chivo is still out there. You can download it. You can send Bitcoin. You can convert to dollars. But no one’s forcing you. And that’s the difference.

Is Chivo Still Worth Using?

If you’re sending money to El Salvador, Chivo still saves you money. Fees are lower than Western Union. Speed is faster than banks. And if you’re already comfortable with Bitcoin, it works.

But if you’re looking for a stable, everyday wallet - stick with dollars. Use a regular bank app. Or a PayPal. Chivo isn’t broken - it’s just not what it was meant to be.

What’s Next for El Salvador?

The country isn’t giving up on crypto. They’re just doing it differently. Private companies now build crypto services. Investors are coming in. The government is acting like a regulator, not a promoter.

El Salvador is no longer the wild frontier of Bitcoin. It’s becoming a testing ground - one that learned the hard way that money, when it’s national, needs to be stable. Not speculative.

The Chivo wallet didn’t revolutionize finance. But it did change the conversation. And that’s worth something.